Roadside assistance technician helping a driver in New Orleans

Roadside Help Without the Tow


Most calls we get in New Orleans do not need a tow truck at all. A battery that died overnight on a street in the Marigny, keys locked inside a car in a CBD garage, a flat on Claiborne, an empty tank on I-10 near the High Rise. Our Mid-City crew on N Broad St handles these on the spot, 24 hours a day, so you are back on the road in minutes instead of waiting for a tow and a shop.

Roadside assistance in New Orleans has its own quirks. Parking garages downtown often block a full-size truck, so we send a service vehicle that fits. Streets in the French Quarter and the Bywater are narrow and one-way, so we know where to stop without blocking traffic. And after a heavy rain, a lot of the calls are cars that stalled in a flooded dip on a side street; we can winch them out and tell you honestly whether it is safe to restart.

Call (504) 800-6006

What We Fix on the Spot


  • Jump starts and battery replacement. We test the battery and the charging system before we jump it, so you know whether the problem is the battery or the alternator.
  • Car lockouts. Damage-free entry for cars, trucks and SUVs, including push-button models. Keys locked in the trunk are no problem.
  • Flat tire change. We install your spare and check its pressure. No spare? We tow you to the nearest tire shop.
  • Fuel delivery. Regular, premium or diesel brought to you, enough to reach a station.
  • Winch-outs. Cars stuck in mud, on a curb, in a ditch off Chef Menteur or in a flooded underpass.

Where We Respond Fastest


From N Broad St we cover Mid-City, Treme, the French Quarter, the CBD and Warehouse District, the Marigny and Bywater, Uptown, Carrollton, Gentilly, Lakeview and New Orleans East. Interstate calls on I-10, I-610 and the Pontchartrain Expressway are prioritized because waiting on a shoulder is unsafe. If you are in Kenner, Metairie or the West Bank, our Kenner roadside team is closer and will take the call.

Frequently Asked Questions


How long does roadside assistance take in New Orleans?

It depends on where you are and where the nearest unit is, but calls inside Orleans Parish are usually much quicker than a tow because the service vehicle comes from our Mid-City base. Dispatch gives you a real ETA when you call.

Can you jump start a car in a parking garage downtown?

Yes. We use a compact service vehicle with a portable jump pack for garages with low clearance. Tell us the garage name and level so we can find you quickly.

Do I need to be a member or have insurance roadside coverage?

No. Anyone can call us directly and pay per service. If your insurance or a motor club reimburses roadside costs, we provide a receipt you can submit.

What if the problem cannot be fixed on the spot?

Then the same crew tows you. There is no second call and no second wait; we bring the truck and take you to the repair shop of your choice.

Stranded in New Orleans?


Jump start, lockout, tire or fuel. Call (504) 800-6006 and our Mid-City crew is on the way.

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